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Hello, just a quick note about shipping today. As some folks on the internet have noticed (we see you Reddit!), we're speeding through reservations at an accelerated pace. This is due to increased production, and we've beaten our own estimates yet again. With …
Hello! We're excited to announce that we're going to be able to fulfill demand sooner than we had estimated for everyone in the reservation queue. Many of the supply chain shortfalls that affect Steam Deck are gradually clearing up, and we're continuing to ram…
It’s been a few months since we launched Steam Deck, and we’re floored by the excitement we’ve seen as more and more customers receive their Steam Decks and share impressions. The team has loved seeing pictures and videos of where you’re using it, how you’re u…
Hello! We've just shipped an update to SteamOS - we're up to 3.2 now, and it's full of some great updates and improvements to Steam Deck. Refresh Rate Players now have the option to adjust the in-game screen refresh rate on the fly. The default is 60Hz (which …
Today we shipped a bunch of updates to Steam Deck that improve Steam, Steam OS, and Steam Deck firmware. You can read the full patch notes here, but here's a high level look at what's changed. Lock Screen We've added the ability to turn on a lock screen and PI…
Hi! It's been an exciting week for us, as you can imagine. Not only have the first Steam Deck units made it to customer hands, but just yesterday we crossed another threshold -- over a thousand games are now Verified or Playable on Deck. This seems like a grea…
Steam Deck is available now, without reservation! We're happy to announce that with today’s batch of order emails, we have completed our reservation queue. We are now in-stock and Steam Deck is available for purchase! It's been more than a year since Steam Dec…
We are happy to announce today that our new Steam Deck repair centers are now open. If you encounter an issue and need to send your Steam Deck for repair or replacement, devices will now go to one of our repair centers. Once there, our team will diagnose the d…
So we made a book about Steam Deck! In preparation for Steam Deck launching in Japan, South Korea, Taiwan, and Hong Kong, we wanted to introduce our new customers to Valve, Steam, and Steam Deck. So we made a small book – it’s about 50 pages, and we’ve transla…
Hi all, just a quick note today. Steam Deck production has continued to outperform our estimates, and we are updating shipping windows for the Steam Deck reservation queue! This means a bunch of folks who had an estimated order window of Q4 (Oct-Dec) have been…
We are happy to announce today that Steam Deck is expanding to more regions. With the help of Komodo, Steam Deck will ship later this year in Japan, South Korea, Taiwan, and Hong Kong. We have worked with the team at Komodo for years, and are excited to have t…
Hi all. Due to parts shortages and COVID closures at our manufacturing facilities, the official Steam Deck Docking Station is delayed. We're working on improving the situation and will share more info when we have it. This has no effect on production schedule …
Hello! We're happy to announce that starting today, replacement parts and repair guides for Steam Deck (and Valve Index!) are available on iFixit.com. Available parts include thumbsticks, screens, fans, and more, along with a plethora of repair guides for ever…
We started shipping Steam Deck just one month ago, and it’s been a huge thrill seeing it out in the wild in players’ hands. One of our favorite things about that is finally getting to hear from you about your experience using Steam Deck. This first month has g…
We're adding a new feature to Steam Deck today to support gathering feedback from players by asking direct questions about your experiences. (This is an opt-in feature: we'll ask you once if you're open to answering questions, and you can opt out at any time.)…
Hello! Have we mentioned Steam Deck is a PC? Like any other PC, you can install other applications and OSes if you'd like. For those interested in installing Windows, you'll need a few additional drivers to have the best experience. Links to these, along with …
Hello! We’ve just sent out order emails to the second batch of of Q1 reservations in the queue. For more info on how exactly this order email cadence works, please see last week’s post. We're excited to get Steam Decks into the hands of more customers! Along w…
Hi! Happy launch day! We’ve seen some questions about what it means to be in the Q1 reservation group, and when these folks will receive their emails. Here’s how it breaks down. All people who are in the Q1 reservation window on the Steam Deck store page will …
Hello! The day is finally here - today Steam Deck order emails are going out to the first batch of reservers, in the order reservations were made. They will have 72 hours to complete their purchase or cancel their reservation, and the next batch of order email…
Hi all, Steam Deck launches in just two days! Thought we would send along some details for what you can expect on Friday, February 25th: Starting at 10am Pacific, we'll be sending emails out to the first batch of reservation holders via the address tied to the…